Contact Us
We’re happy to answer any questions or help you with any of your pet care needs.
We're here Mon - Fri 8:00am - 8:00pm, Sat 8:00am - 5:00pm, Sun 12:00pm - 8:00pm


4426 Lakeview Pkwy
Rowlett, TX 75088


In Case of Emergency

If a medical emergency occurs after-hours, patients will be referred to Hillside Veterinary Clinic, open 24 hours, 7 days a week.


6150 E. Mockingbird Lane
Dallas, TX 75214


What is a microchip, is it GPS for my pet?

No, a microchip is not GPS for your pet, but it does act as a permanent identification method. All pets that are picked up by animal control are scanned to check for microchip identification. It is also standard protocol at most veterinary clinics to scan any stray pet that is brought in. When a pet is scanned and a microchip is present, the scanner will show a unique number series that is registered to the owner of that pet.


Does it hurt to have my pet implanted with a microchip?

The microchip is about the same size of a grain of rice and it is implanted via injection under the skin….the same exact way your pet receives vaccinations. The needle is larger than those used for typical injections and vaccinations and due to this; some clients choose to wait to have a microchip implanted until the pet is under anesthesia for a procedure. The microchip itself does not cause any discomfort once implanted.


How does the microchip company know who I am, or how to find me?

We register the microchip for you with the company on the day we implant. You will receive confirmation via mail. Whenever you move or change your phone number, you will need to update this information. Microchipping is a great tool, but it is only effective if you keep your contact information up-to-date.